From
time to time, in the planning and execution of your move, you will come across
terms and acronyms, which the industry uses. Although not all the jargon can
be listed, the followings are the most likely you will come across:
Access – Basically, how accessible is the property? The room to
park a vehicle, the distance from vehicle to front door, the availability
of lifts, how many floors the building has, and so on, all have an influence
on access.
Agent - Usually another moving company appointed to act as a partner
in your move. The most likely situation is that your mover will appoint someone
at destination to receive your shipment, clear it through Customs and arrange
final delivery. The agent’s services will be included in your quotation.
Bill of Lading - This is your contract with the carrier. It is your
receipt for your goods and the contract for their transportation. Your signature
on this document acknowledges that your goods have been loaded on the moving
van and "released to the carrier".
Binding Quote - A guaranteed price based on the inventory.
Bonded Warehouse – A warehouse that meets with local Customs specifications,
and allows shipments to be stored pending clearance by Customs.
Booker - The company which you have chosen to be in charge of your
move.
Chargeable Weight - The weight used by an airline to determine the
air freight charge.
COD (Cash On Delivery) - Shipments where customer pays moving charges
at the time of delivery. For COD shipments, payment is required in cash, banker’s
draft or credit card (provided prior arrangements have been made).
Consignee - The person to whom the shipment is to be delivered.
Container – A modular steel box (usually 20-ft or 40-ft) for moving
goods securely. Usually used on ships but increasingly linked to road and
rail transport.
Corporate Account – Your employer company, which is responsible
for the removal charges.
Cost per cubic metre/cubic feet – A rate given on the estimated
space your belongings will fill on a truck /container.
Cost per 100 lb. – A rate given on the estimated weight of your
belongings.
Crate – A timber case for an overseas shipment (often referred
to as a liftvan).
Customs Clearance – Formal inspection procedures carried out before
allowing a shipment into a country.
CWT - This abbreviation stands for the rate or charge per 100 pounds.
Declared Value – Value the owner declare its goods to be for the
purpose of insurance. This will form the basis of your insurance cover and
it is important that it reflects the value of your belongings.
Destination Agent - The moving company appointed to act on your behalf
at destination.
Export Wrapping - Method of packing household and personal effects
for transportation overseas. Usually involves heavier and more specialist
materials.
Full Container Load (FCL) - A container carrying your belongings exclusively,
with specified move dates as agreed with your mover.
Full Cover – Detailed insurance cover, usually includes loss,
theft, fire and breakage, (breakage maybe restricted to items packed by your
professional mover). May carry excess or deductible, maximum limits on total
value or certain types of items, pairs and set clause, mechanical derangement
clause and specific exclusions, for example money, stamp collection and jewelry.
Always read details carefully.
Groupage – Where your shipment will not fill a container, you
can save money by sending it groupage. This means your shipment will be loaded
with others to fill a container. You should pay lower shipping charges, but
delivery will take longer.
Insurance Certificate – The official insurance document given
to you by the insurance company. You will need this in the event of a claim.
Inventory – A list of your belongings to be moved or a list of
your belongings in transit or storage.
Less than Container Load (LCL) - Where your shipment does not fill
a complete shipping container.
Liftvans - A crate used in the packing of your belongings.
Linehaul - The charge to move your shipment by road from point of collection
(which could be at the dockside) to its final point of destination.
Marine Insurance – Insurance specifically to cover your belongings
whilst in transit over long distances and/or across water by vehicle, ship
or aircraft. The policy will cover specific marine risks.
Origin Agent - The moving company appointed to handle your move at
origin.
Packed By Owner (PBO) – When you choose to pack your belongings
yourself, either into cartons supplied by the mover or into your own boxes.
Insurance companies often refuse to insure goods packed by their owners.
Packers – Persons in charge of packing, wrapping, loading the
goods at origin and unpacking, unwrapping and unloading the goods at destination.
Packing List – This document lists all the goods that are packed
in a shipment and has 4 main purposes: It is used to check the goods at all
stages of handling; as a receipt, therefore the importance for the customer
of signing for agreement when the goods are collected and unpacked; as an
attachment to the insurance certificate as it is an evidence that the goods
were shipped and their conditions at the time of packing; for customs clearance
as proof of the goods which are being imported.
Routing – The route the shipment will take to the eventual destination
(the route itself as well as the mode of transportation and type of carrier
service).
Shipper - The person (customer) whose goods are being moved.
Storage In Transit (SIT) - Temporary storage of your household goods
in the warehouse of the moving company, pending further transportation.
Survey Visit – To provide you with a quote the moving company
will send a sales consultant to your home to assess the volume or weight of
the goods to be removed.
Third Party Services – Some movers offer to arrange / coordinate
additional professional services e.g. Plumbers, House Cleaners, Waterbed dismantling/assembling,
carpenters, maid service.
Transit Time – The time indicated between collection and delivery
of your belongings.